Contact

Feedback, bug reports or feature ideas are welcome:

(The contact email address is being set up.)

When reporting a problem, please include

  • The tool you were using (for example Compress PDF, Prepare documents).
  • Your browser and device (for example Chrome on Android, Safari on iPhone).
  • The file type, approximate size and page count, and any error message shown on screen.

Please do not attach real documents. If you need to illustrate a problem, use a sample file without personal details. PDF Tool Plus processes files on your device, so we never see the files you used on the site.

What we can help with

We cannot confirm whether a file meets the requirements of a particular authority, school or employer — those rules are set by the recipient. The numbers shown on the site (file size, page count, image dimensions) are real measurements of the output file so you can compare them with the requirements yourself.